Case Manager

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About Us: HOPE is a small private non-profit in Baltimore City. We are a peer-run community-based organization that has assisted adults to realize their goals of mental health and/or sobriety for over 20 years. We operate 7 days a week 365 days a year. We strive to keep the atmosphere welcoming, relaxed and respectful.

Job Description: Under the supervision of the Assistant Director, the Case Manager will have primary responsibility for participants’ successful completion of the Path to CPRS* program. This is accomplished by providing support to participants to promote personal growth, recovery, and wellness. Also assists in meeting HOPE goals and contract deliverables of funders.

Responsibilities:
• Assure the provision of services to assigned case load to include intake, development of individualized success plan, monitor benchmark completion, resource referrals, access to on-sight services, programming, and general support
• Maintain consistent communication with participants to address any roadblocks
• Track participants’ progress and maintain records of benchmark achievements
• Record member’s progress at regular intervals and make adjustments to the success plan as needed
• Coordinate services with other HOPE staff and/or external groups to ensure members’ progress
• Support Assistant Director during Work & Life Skills Classes
• Arrange internships for members and provide ongoing liaison to ensure quality experience for and service delivery by participants.
• Conduct site visits of participants’ internships.
• Conduct group & individual supervision while adhering to the 4 domains.
• Assist members with obtaining vital records, transcripts, identification & the like
• Assist participants in MABPCB application completion and review
• Assist participants in applying for the MABPCB certification examination
• Assist in resume development, job search, applications, and interviewing prep
• Follow-up with members to ensure satisfaction with services and continued stability and recovery
• Assist in establishing and maintaining Path to CPRS alumni group
• Conduct outreach to area health and behavioral health providers
• Other duties as assigned

Education and Background:
• Bachelor’s or associates degree plus 2 years of experience, or 4 years of experience in behavioral health
• Posses an understanding of behavioral health, especially as lived experience
• Critical thinker, able to problem solve
• Current Registered Peer Supervisor, or earns within 2 months of hire
• Current Certified Peer Recovery Specialist, or earn within 1 year of hire
• Current First Aid & CPR certification, or earn within 2 months of hire
• Knowledge of behavioral health system in the Baltimore region
• Computer literacy (Word, Publisher, Excel, Power Point)
• With a substance abuse history at least two years of recovery

Work Location: 1 location, some travel to meetings and events

Covid-19 Precautions: Proof of vaccination is a requirement of employment. Mask wearing, hand washing, temperature checks, and social distancing are required indoors. An air purification system has been installed on site.

* CPRS – Certified Peer Recovery Specialist
^ MABPCB – Maryland Addiction and Behavioral Health Professionals Certification Board


Start Date : 23 Feb 2022

Hours Per Eeek : 40

Shift : Day -Monday - Friday, 8:00am to 4:30pm - Some weekends may be required

Position Title : Case Manager

Location : HOPE Center - 2828 Loch Raven Road, Baltimore, MD 21218

Educational Requirements : Bachelor's or associates degree plus 2 years of experience, or 4 years of experience in behavioral health

Licensure/Certification Requirements : Current Registered Peer Supervisor, or earns within 2 months of hire Current Certified Peer Recovery Specialist, or earn within 1 year of hire • Current First Aid & CPR certification, or earn within 2 months of hire

Salary Range : $45,000/ year

Benefits : Paid time off, professional development, short term disability, travel reimbursement (health insurance is not a current benefit)

Job Description : Job Description: Under the supervision of the Assistant Director, the Case Manager will have primary responsibility for participants’ successful completion of the Path to CPRS* program. This is accomplished by providing support to participants to promote personal growth, recovery, and wellness. Also assists in meeting HOPE goals and contract deliverables of funders. Responsibilities: • Assure the provision of services to assigned case load to include intake, development of individualized success plan, monitor benchmark completion, resource referrals, access to on-sight services, programming, and general support • Maintain consistent communication with participants to address any roadblocks • Track participants’ progress and maintain records of benchmark achievements • Record member’s progress at regular intervals and make adjustments to the success plan as needed • Coordinate services with other HOPE staff and/or external groups to ensure members’ progress • Support Assistant Director during Work & Life Skills Classes • Arrange internships for members and provide ongoing liaison to ensure quality experience for and service delivery by participants. • Conduct site visits of participants’ internships. • Conduct group & individual supervision while adhering to the 4 domains. • Assist members with obtaining vital records, transcripts, identification & the like • Assist participants in MABPCB application completion and review • Assist participants in applying for the MABPCB certification examination • Assist in resume development, job search, applications, and interviewing prep • Follow-up with members to ensure satisfaction with services and continued stability and recovery • Assist in establishing and maintaining Path to CPRS alumni group • Conduct outreach to area health and behavioral health providers • Other duties as assigned Education and Background: • Bachelor's or associates degree plus 2 years of experience, or 4 years of experience in behavioral health • Posses an understanding of behavioral health, especially as lived experience • Critical thinker, able to problem solve • Current Registered Peer Supervisor, or earns within 2 months of hire • Current Certified Peer Recovery Specialist, or earn within 1 year of hire • Current First Aid & CPR certification, or earn within 2 months of hire • Knowledge of behavioral health system in the Baltimore region • Computer literacy (Word, Publisher, Excel, Power Point) • With a substance abuse history at least two years of recovery

Closing Date :

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